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ITX Corp

Innovation Lead (Business Analyst)

Product Innovation (240) · Rochester, New York
Department Product Innovation (240)
Employment Type Employee - Salaried
Minimum Experience Mid-level

ITX Corp. is seeking an Innovation Lead (Business Analyst)

 

  • Do you love working with clients and developers to craft high quality user stories?
  • Do you want to be part of a product team building innovative software products?

We live and breathe product and user experience at ITX. Working here means we value customer feedback, and a roadmap of the future. It also means surrounding yourself with other A-players.

We are looking for a mid to senior level Business Analyst to join our Delivery Team leading software products for industry-leading clients.

 

The ideal candidate will demonstrate:

  • Competencies in business analyst skills. Can you turn high level ideas and vision into high-quality technical user stories and acceptance criteria?
  • A curious mind, to identify edge cases and poke holes in workflows and features.
  • Strong knowledge of Scrum to be able to lead user story refinement sessions with clients and teams.
  • The ability to understand what has to be done in the short term to build to a long-term result.
  • The confidence to put a crazy idea on the table, talk through it, and be OK if it’s rejected.
  • Accountability, technical aptitude, and strong communication skills in the forms of writing and speaking (empathy).
  • A positive and upbeat attitude.

Job Responsibilities

  • Working closely with delivery team and senior Innovation team members to define and prioritize product requirements.
  • Participating in research, data analysis, and new feature evaluation. 
  • Synthesizing complex data into actionable insights and goals.
  • Thinking critically to recommend original and innovative product ideas.
  • Working with senior Innovation team members to maintain the product backlog of features, epics, stories, and tasks.
  • Working with senior Innovation team members to maintain the priority of the Sprint Backlog items and Product Backlog items.
  • Providing support to Scrum Master and delivery team during sprint ceremonies.
  • Working with internal and external stakeholders to continuously improve the quality of the product backlog and everyone's understanding of the items it contains through
  • Release Planning and Backlog Refinement ceremonies.
  • If you don’t know what all these terms mean, but you’re still pumped about the position and think you’re qualified otherwise, that’s OK, we’d love to hear from you!

Additional Skills & Competencies we are looking for

  • At least two years of business analysis experience (writing user stories and acceptance criteria).
  • Competence in the Agile/Scrum framework and the ability to coach less experienced team members.
  • Ability to explain the technical to a non-technical audience while retaining an appropriate level of detail.
  • Works independently without close supervision.
  • Background in custom software development activities and projects is preferred.
  • Preferred experience with application lifecycle management tools such as JIRA.

About ITX

ITX helps our clients use technology to move, touch and inspire the world by transforming technology investments into business capabilities. We primarily serve the small- to medium-sized business market, focusing on strategic and operational business technology services.  

ITX Corp. was founded in 1997 by Ralph Dandrea as a business technology and web solutions company. ITX is known for their commitment to the value of integrity in order to help their clients achieve their strategic business objectives. ITX's services include six main practice areas– business technology strategy; user-experience design; Web, application and mobile development; technology implementation; managed services; and business continuity planning. The company services clients in 40 states and seven countries. ITX is headquartered at 1 South Clinton Avenue in Rochester, NY and currently have about 240 members of our team. For more information, visit http://www.itx.com.

ITX provides equal employment opportunities (EEO) to all individuals and will not discriminate against any job applicant, employee, or intern in any decision regarding employment, including, but not limited, to recruitment, hiring, training, promotion, compensation, termination, and benefits on the basis of race, color, creed, religion, national origin, citizenship status, sex, pregnancy, sexual orientation, age, physical or mental disability, genetic information or predisposing genetic characteristics, veteran status, marital status, familial status, domestic violence victim status, criminal conviction status, participation in lawful activities outside of the workplace, or any other class protected by federal, state, or local laws.

ITX expressly prohibits any form of unlawful discrimination, harassment, or retaliation based on race, color, creed, religion, national origin, citizenship status, sex,  pregnancy, sexual orientation, age, physical or mental disability, genetic information or predisposing genetic characteristics, veteran status, marital status, familial status, domestic violence victim status, criminal conviction status, participation in lawful activities outside of the workplace, or any other class protected by federal, state, or local laws.

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  • Location
    Rochester, New York
  • Department
    Product Innovation (240)
  • Employment Type
    Employee - Salaried
  • Minimum Experience
    Mid-level