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ITX Corp

UX Director

Interaction Design (330) – Pittsford, New York
Department Interaction Design (330)
Employment Type Employee - Salaried
Minimum Experience Manager/Supervisor

We’re looking for a UX Director! 

 If you can answer yes to these questions, the UX Director role might be right for you: 

  • Are you looking for a role where you can solve complex business problems for a wide variety of clients and industries? 
  • Are you skilled at building strategic relationships that are long-lasting and value-driven? 
  • Are you a leader who inspires designers and clients to deliver inspiring user experiences? 
  • Are you passionate about design and how design can make a good product great? 
  • Are you an amazing communicator who can provide thought leadership on user experience to your team and to ITX’s client? 

 About the Job 

The UX Director reports to the President. They lead a group of user experience designers. They provide thought leadership to prospects, clients and the ITX team on design and the ITX design process. They help optimize the user experience tools and process and are responsible for the quality of the work their team delivers. They manage a team of user experience professionals including hiring, growing and managing allocations, all in a collaborative team-oriented manner. They need to be someone comfortable interacting with all types of people to build strong relationships. 

We need someone who is confident and humble. Someone who is a great leader and can inspire their team members to be the best that they can be. Someone who enjoys solving challenging problems in a way that creates business value and builds end-user advocacy in the products we build. Someone who can help ITX grow to continue to deliver world-class results to our clients. Someone with world class design skills  who can lead a team of UX designers.  

Desired Skills and Experience 

  • Experience designing user interfaces for products
  • Experience and ability to manage design resources for diverse digital products.  
  • Experience working with Enterprise clients to design world-class user experiences. 
  • Proven ability to understand and effectively communicate perspectives, concerns and requirements with both clients and internal teams so that we can successfully solve for business product and user needs and goals. 
  • Strong understanding and experience in: 
       -Information Architecture
       -Interaction Design
       -User Experience Research
       -Visual Design and/or Illustration 
  • Successful experience driving compelling world-class user experiences working in an Agile development methodology.  
  • Strong communication and presentation skills with the ability to present to clients at all levels within an organization 
  • Experienced at working independently with accountability and adapting to changing priorities and business environments 
  • A proven ability to work in a team environment 
  • The ability to ask the right questions, draw logical conclusions, and arrive at effective solutions 

This is a full-time position, salaries are competitive, and will be commensurate with experience. 

Please make sure to include a portfolio with your most relevant work in your application.

About ITX

ITX helps our clients use technology to move, touch and inspire the world by transforming technology investments into business capabilities. We primarily serve the small- to medium-sized business market, focusing on strategic and operational business technology services.  

ITX Corp. was founded in 1997 by Ralph Dandrea as a business technology and web solutions company. ITX is known for their commitment to the value of integrity in order to help their clients achieve their strategic business objectives. ITX's services include six main practice areas– business technology strategy; user-experience design; Web, application and mobile development; technology implementation; managed services; and business continuity planning. The company services clients in 40 states and seven countries. ITX is headquartered at 1169 Pittsford-Victor Road in Pittsford, NY and currently have about 240 members of our team. For more information, visit http://www.itx.com.

ITX provides equal employment opportunities (EEO) to all individuals and will not discriminate against any job applicant, employee, or intern in any decision regarding employment, including, but not limited, to recruitment, hiring, training, promotion, compensation, termination, and benefits on the basis of race, color, creed, religion, national origin, citizenship status, sex, pregnancy, sexual orientation, age, physical or mental disability, genetic information or predisposing genetic characteristics, veteran status, marital status, familial status, domestic violence victim status, criminal conviction status, participation in lawful activities outside of the workplace, or any other class protected by federal, state, or local laws.

ITX expressly prohibits any form of unlawful discrimination, harassment, or retaliation based on race, color, creed, religion, national origin, citizenship status, sex,  pregnancy, sexual orientation, age, physical or mental disability, genetic information or predisposing genetic characteristics, veteran status, marital status, familial status, domestic violence victim status, criminal conviction status, participation in lawful activities outside of the workplace, or any other class protected by federal, state, or local laws.

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  • Location
    Pittsford, New York
  • Department
    Interaction Design (330)
  • Employment Type
    Employee - Salaried
  • Minimum Experience
    Manager/Supervisor
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